the Refund is still ( pending ) More than a week ago

nadji31
Contributor
Contributor

the buyer refund to me in 14 February 20,2018.

The refund is supposed to arrive in February 20,2018.

but I have not received anything yet.

please i need help

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@nadji31

 

Refunds can take up to 5-7 working days.

The date they give you is just an 'estimate' as differing banks have differing clearance times.


Advice is voluntary.
Kudos / Solution appreciated.
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Pepper30
New Community Member
I have the same issue... my refund has been pending for 17days now. PayPal gave me 2 dates, both of which have passed.
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PayPal_Siobhán
Moderator
Moderator

Hi @Pepper30,

 

Sorry to hear your refund was delayed, here's some additional information on our refunds process which should help you, https://www.paypal.com/uk/selfhelp/article/where-is-my-refund-faq1212/1. 

 

Siobhán

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msandoval
New Community Member
Same my refund was sent July 2nd 2020 and it’s already July 12th and still no refund it’s still pending which makes no sense first I get scammed by the person not sending me my item now my refund isn’t processing
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jfu1919
Contributor
Contributor

Yes same. I don't know what to do. 

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devanhall1
New Community Member
Going through this same issue, I see it’s been a few years since this post— did you guys get refunded? lol more info learned since you could share? Thanks
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