sent a payment to a friend who can't access her account-how do I cancel?
k8tron
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-14-2018
09:47 PM
Please help. I sent a payment to my friend's old email that's linked to a PayPal account she can't access. How do I cancel the transaction? It already says "completed" and not "pending." Is there anything I can do?
TIA.
Labels:
- Labels:
-
Making a payment
-
Refunds
2 REPLIES 2
angelshy150
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-14-2018
10:19 PM
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-15-2018
02:58 AM
You can't cancel a completed payment.
Firstly how did you send it, did you use the send money > family /friends option or what?
Secondly does your friend still have access to their old email address, only if she has she can re-add it and the funds should come with it.....You can have up to 8 email addresses on the x1 Paypal account.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- My money is on hold by paypal and I can't find it in my activity to cancel it in Payments Archives
- Hold payment in My Money Archives
- How do I cancel a pending payment for an order that failed? in Payments Archives
- Unable to cancel automatic payment set for Spreesy LLC under Payment Methods in Payments Archives