send money using Paypal Credit

[hansaben]

Trying to send money using Paypal credit available for me. But the option does not show up. Is that because I opened the account just yesterday?!!

[PayPal_Siobhan2]

Hi hansaben,

Thank you for contacting the PayPal Community Forum and welcome as a new member!

PayPal Credit can be used to purchase items with certain large merchants and seller's on eBay. It is not available when using the "Send Money" option unless the merchant has signed up to receive PayPal Credit payments.

PayPal Credit cannot be used to send personal payments to family or friends. 

- Siobhan

[hansaben]

But this information conflicts with the article below. Maybe it needs to be updated to state the limitations for sending money for personal payments. 

https://www.paypal.com/us/smarthelp/article/can-i-use-paypal-credit-to-send-money-faq2862

[PayPal_AshleyM]

Hi hansaben,

Sorry for the confusion - sending personal payments using PayPal Credit is not available in countries besides the U.S., so you're correct, it is an option if your account is registered in the U.S. 

If you are located in the U.S. and you don't have the option to use your PayPal Credit to send personal payments, it's possible that this is due to the age of the account, and our internal security. You'll want to establish history on the account and potentially adding other funding sources as backup payment methods in order to complete personal payments using your PayPal Credit. I hope this helps!

- Ashley M

[hansaben]

Thanks Ashley for the correction. Yes, my account is only few days old and I was wondering if I can try this Paypal feature to send money. I have verified my bank and linked other cards as well. So far none of which works to send money. When you mentioned the age of the account, do you know the specifics? Is it days ,months ,years??

[PayPal_AshleyM · Accepted solution]

Hey hansaben,

The time frame of how long the account is open isn't necessarily what establishes a history, although it helps. This history is based on your purchases, meaning making smaller, more consistent purchases will create a history, and should allow larger transfers in the future. You can also give the system a day or so to reset without any payment attempts and this may help our security reset and allow the payment.

- Ashley M

[hansaben]

Thanks Again @PayPal_AshleyM 

[hansaben]

@renitachandler3