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return/refund

SOLVED
New Community Member

return/refund

When agree to reund an item already sent, is okay for seller to request buyer to return item FIRST, the seller issue refund?

Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: return/refund

@donkersleybecky

 

YES !!!!!

Even if the buyer opened a dispute Paypal would tell them to return the item back to you trackable at their own expense before you had to refund.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: return/refund

@donkersleybecky

 

YES !!!!!

Even if the buyer opened a dispute Paypal would tell them to return the item back to you trackable at their own expense before you had to refund.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.