return/refund

donkersleybecky
Contributor
Contributor

When agree to reund an item already sent, is okay for seller to request buyer to return item FIRST, the seller issue refund?

Thanks! 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@donkersleybecky

 

YES !!!!!

Even if the buyer opened a dispute Paypal would tell them to return the item back to you trackable at their own expense before you had to refund.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@donkersleybecky

 

YES !!!!!

Even if the buyer opened a dispute Paypal would tell them to return the item back to you trackable at their own expense before you had to refund.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.