refund

tinobruno
New Community Member

computeruniverse gbmh accepted to refund me for 1.580 euro the 5th of November after i opened a dispute, to date I didn't receive my money back in my linked bank account, the same used to pay the amount.

In the transactions  log the refund is shown as completed, in my bank account nothing is shown.

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@tinobruno 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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