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refund

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Contributor

refund

hello.. i have an issue, i made a payment, but the person canceled it and refunded me the money.. in the activities it shows that the refund is completed on my paypal account since 19.10.2020 but i never received the money..
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Contributor

Re: refund

I am having the same problem,activity shows that the refund was processed on 28 September but up to today November 3 nothing has been refunded to my credit card.

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Esteemed Advisor

Re: refund

@Dominik92 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.