refund

Shelchav
Contributor
Contributor

paypal is asking for a tracking number to help with refund but the tracking number is gonna be more than the item costs.i cant send them an email to explain this.my case is escalated..

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shelchav

 

To get a refund you have to send the item back trackable to prove delivery back to the seller.


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Shelchav
Contributor
Contributor
But its gonna cost me more for a tracking number than the price of the item
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shelchav

 

Then if you funded your Paypal payment via a card then contact your card issuer and see if they will chargeback for you

 

OR

 

Have you activated the return shipping on us option on your Paypal account before you made that transaction? If so then you would be able to claim back some of the shipping costs.


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