refund

tomaniukai
Contributor
Contributor
hi everyone.got delayed on refund.originally the item from ebay has been bough from my old account,which i have switched to another bank.worry about if money lost,as today is 1 week since refund and still no redund.any thoughts please?
Login to Me Too
1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi tomaniukai,

 

Thank you for your post and welcome to the community.

 

In general, when a refund has been issued, the money will go back to the original funding source. If you paid with a card, the funds will be reversed to the same credit or debit card. In this case, it usually takes 5-7 working days, but it may take up to 30 days for the money to show on your funding source. If the payment was originally funded from your PayPal balance or your bank account, the money will be refunded to your PayPal balance.

 

You can find more information about it here

 

I hope this helps!

Martina 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.