refund

Dani212
Member
Member

Hi, 

I have received a refund but this isnt showing in my balance. I have found the refund on my activity but there is no but to accept it and it does not state it as unclaimed. what can I do to make it show in my balance?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Dani212 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212



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