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refund to old (not existing) credit card number

szjani
New Community Member

refund to old (not existing) credit card number

Hello,
I got a refund via paypal.
But during this time (from buy to refund) my credit card number has changed. Old card does not work now, and I have a new card. The new card is registered on paypal (~2weeks ago).

Paypal currently says that I will receive this refund on my old card.
WHAT I HAVE TO DO NOW?

Thanks
János

1 REPLY 1
kernowlass
Esteemed Advisor

Re: refund to old (not existing) credit card number

@szjani 

 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that may return to the sender or your paypal balance.


Advice is voluntary.
Kudos / Solution appreciated.