refund to credit card

muffin3
Contributor
Contributor

I received  refund to my paypal account  but after 32 days it is still not showing as a refund to my credit card . Can someone tell me why please . 

Thankyou

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@muffin3

 

Never known one take more than a week, your best bet is to ask customer services.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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