refund received but I have a different credit card now

MarketaD
New Community Member

Hi there, 

 

could you please somebody help me with this issue.

I was shopping online, paid via paypal. Then I refund the item and in the main time, I got married and changed my all credit cards. The online shop sent me the refund and I can see the transaction in the activity, but I never got the money on my bank acc because I have now different credit card now.

 

What should I do to get the money?

 

Thanks a lot for your help!

 

Marketa

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