refund problem

tribheid
New Community Member

Hello

 

I sent a refund but paypal cancelled it and kept the fee.

Now I can't send my refund anymore.
I called paypal 8 or 9 times and the keep saying it will be fixed and would come back to us within 24hours but never come back.

 

I need them to refund their fee and allow me to refund the client.

 

Thank you for your help and suggestions

 

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tribheid 

 

Contact customer service for further assistance:

 

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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