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refund not received

MayaTomic
Contributor

refund not received

hi, I got refunded $67 for a pair of jeans I got that I sent back to the seller, today I got notif under recent activity saying that $67 was added to my account but there was no money added to my paypal balance, therefore I cannot use the money. how come??
1 REPLY 1
kernowlass
Esteemed Advisor

Re: refund not received

@MayaTomic 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ca/smarthelp/article/FAQ1212


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