refund help

ibrahimsagir789
Contributor
Contributor

I brought a item from ebay though paypall. ebay gave me my money back but it still did not hit my chase debit card it has already been 5 days. i have never had this problem happened 

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1 REPLY 1

Harley125
PayPal Employee
PayPal Employee

@ibrahimsagir789

Thank you for contacting PayPal. I hope you are doing good and safe! I’m sorry to hear that you are unable to find your refund. In this case, I would request you to check your refund status. Please be informed that it will usually takes 5 business days to reflect the refund on the original payment method. However, it may take up to 30 days for the refund amount to appear on your card statement. If the card was canceled or you paid with a prepaid card, contact the card issuer to access your refund. The money will still be sent to this card account. For more details you can click where is my refund. I really appreciate your patience and understanding. 

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