refund for fees in case the seller cancelled my order

lepapi
Contributor
Contributor

Hello,

i ordered some shoes yesterday, i paid 150Euro for shoes, and 13 euro for comission(paypal fees), my order was cancelled today by the seller due to the fact he didn't have items anymore.

i would like to know if paypal will refund me the 13 euros i paid for commisions...

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi lepapi,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Once a payment is refunded any fees applicable should be refunded also. The seller pays the fee on most transactions and if they refund a payment to you the fees are cancelled to ensure you receive the full amount you paid back. 

 

- Siobhan

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