Bobbyshields123
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-23-2019
08:17 AM
How to refund buyer shipping costs I can refund buyer.but cannot include shipping .
Solved! Go to Solution.
Labels:
- Labels:
-
Refunds
1 ACCEPTED SOLUTION
Accepted Solutions
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-23-2019
10:36 AM
You can't use the refund option to refund more than the buyers original payment.
So you refund that and then you use the friends/family option to 'send' the refunded postage costs.
Advice is voluntary.
Kudos / Solution appreciated.
2 REPLIES 2
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-23-2019
10:36 AM
You can't use the refund option to refund more than the buyers original payment.
So you refund that and then you use the friends/family option to 'send' the refunded postage costs.
Advice is voluntary.
Kudos / Solution appreciated.
Bobbyshields123
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-23-2019
12:04 PM
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Refund in Payments Archives
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Getting money back from Ebay in Payments Archives
- How do I get refund on sending money to a friend that has no way to review it in Payments Archives