refund buyer

[Bobbyshields123]

How to refund buyer shipping costs I can refund buyer.but cannot include shipping .

[kernowlass · Accepted solution]

@Bobbyshields123 

You can't use the refund option to refund more than the buyers original payment.

So you refund that and then you use the friends/family option to 'send' the refunded postage costs.

[Bobbyshields123]

Thank you very much