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recieving first time payments default to usd not gbp (im from UK)

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recieving first time payments default to usd not gbp (im from UK)

Hi

 

Ive encountered a problem where anyone sending my money for the first time is told to send the amount in dollars not gbp (my currency in uk)

 

Ive had to return the money and get them to manually change the currency to gbp, im told im the only person they are having this issue with,

 

my email address is a hotmail.com one, can this be affecting it? also my balance is always shown in dollars with gbp under it,  should be the other way round.

 

thanks