recent purchase

Jonny_benson
Contributor
Contributor
Made purchase To popculture before via PayPal but haven’t received any email confirms from PayPal or popculture ? But my bank account says payment has been made by PayPal. No history of activity in PayPal either ? Is it cause it weekend maybe ? Usually I would get email confirms right away. Any help be great thanks
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Jonny_benson 

 

Double check your bank activity again, it should say the transaction is pending. Contact the seller to check if they've received your order or not. Whatever the reason for the email confirmation delay, if you don't receive an update on your order from seller, any email confirming order from PayPal and the payment has been marked "posted" or "completed" by your bank then you can contact the seller to request a refund or dispute it with your bank.


Kudos & Solved are greatly appreciated. 🙂
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Jonny_benson
Contributor
Contributor
Pending it is , thanks mate
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