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receiving transferred money in a different currency

New Community Member

receiving transferred money in a different currency

I have recieved an email saying that someone has sent me money, however it doesn't come up in my activity. How long does it take to reciece money in a different currency? Could there be another problem?

 

 

 

Thank you!

 

Adrienne

1 REPLY 1
Moderator

Re: receiving transferred money in a different currency

Hi @adriennea,

 

   If you're still not seeing the payment in your activity, it's typically because the payment was sent using an unconfirmed email. Did you receive the confirmation email at the same email address that's confirmed on your PayPal account? If the payment was sent correctly, and your email is confirmed, you may want to contact customer support so that a teammate can locate the payment. In order to reach customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

Thank you

 

Derrick