received funds on hold

ellajanenixon
New Community Member

hi,

im a new seller on the app depop. i have only just created a paypal account for this purpose and have no history using paypal.

i have sold a few items recently and they have been delivered (i have verified my account and updated the tracking info) but the funds thsat have been sent to me are on hold. why is this happening and how can i release the funds from hold/pending??

 

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1 REPLY 1

Sharingiscaring
PayPal Employee
PayPal Employee
Hi @ellajanenixon,

Welcome to the PayPal Community! I've found these articles that may help:

https://www.paypal.com/au/smarthelp/article/why-is-my-payment-on-hold-and-when-will-it-be-available-...

https://www.paypal.com/au/smarthelp/article/how-do-i-get-my-money-sooner-for-a-transaction-on-hold-f...

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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