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"Unexpected error" when trying to change default Payment Method on Automatic payment

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Contributor

"Unexpected error" when trying to change default Payment Method on Automatic payment

Does anyone know what to do to change the Payment method of an 'Automatic Payment' when it just keeps coming up with the error message "unexpected error".  It only is happening on My iTune And App Store payments, all the others I could change.

Thanks 🙂 

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Moderator

Re: "Unexpected error" when trying to change default Payment Method on Automatic payment

Hi Cheechy1,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

You may need to cancel this Billing Agreement and set up a new Billing Agreement to change the payment method. 

 

- Siobhan 

View solution in original post

4 REPLIES 4
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Moderator

Re: "Unexpected error" when trying to change default Payment Method on Automatic payment

Hi Cheechy1,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

You may need to cancel this Billing Agreement and set up a new Billing Agreement to change the payment method. 

 

- Siobhan 

View solution in original post

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Contributor

Re: "Unexpected error" when trying to change default Payment Method on Automatic payment

Yes, that worked! :-). Thank you

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Moderator

Re: "Unexpected error" when trying to change default Payment Method on Automatic payment

@Cheehcy1

 

You're welcome 🙂 

 

- Siobhan 

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Contributor

Re: "Unexpected error" when trying to change default Payment Method on Automatic payment

You may need to cancel this Billing Agreement and set up a new Billing Agreement to change the payment method. 

 

Do you mean open a new PayPal account instead of using the existing one?

 

Angelina