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"Payment declined - Problem with Account"

New Community Member

"Payment declined - Problem with Account"

Hey there! I'm currently having a bit of trouble with my PayPal account! I'm trying to buy an in-game item from an app I installed in the Google Play Store. However, whenever I select my PayPal account as payment option I get an error stating "Payment declined. Your purchase could not be completed due to an issue with your PayPal account. [...]". I've been looking for the answer to my problem on the internet for quite a while now, but nothing I found helped me resolve it. So I'm really hoping someone here will be able to help me! Thanks in advance!
1 REPLY 1
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Moderator

Re: "Payment declined - Problem with Account"

Hi @Tenshi157

 

Welcome to the community and thank you for your post.

 

If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPalUSA/ or Twitter https://twitter.com/AskPayPal. 

 

Hope this helps,

Siobhan