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questions about 17track shipping

New Community Member

questions about 17track shipping

I have a package that is coming from overseas.  I rec'd a confirmation number at a link to the 17track website to track my package.  My question is:  is this track17 a ligit company or just some way to get my information?  I would like to be able to see where my package is in route, but don't want to download more trouble than it's worth.

 

Thanks 

2 REPLIES 2
PayPal Employee

Re: questions about 17track shipping

Hi @jd15127

 

With regard to your question on 17track's legitimacy, yes it is a legitimate website and we also use that in tracking packages as well. You have to make sure you use 17track.net url so it will lead you to the correct website. I provided steps below:

 

1. Enter your tracking number without any spaces or dashes, one tracking number per line. Up to 40 tracking numbers can be added. Please ensure the tracking number is a combination of letters or digits.

 

2. Enter a valid tracking number, then click the “TRACK” button; the tracking result will be retrieved from the carrier’s official site and presented to you directly.

 

3. Select a carrier
Under normal conditions, the system will auto-detect and identify the shipping carrier, country of origin/destination. You do not need to designate the carrier manually. If there are multiple possible carriers or the system cannot identify the carrier, please designate a shipping carrier manually.

 

This link could also be helpful:

https://help.17track.net/hc/en-us/articles/228250808-17TRACK-Website-Instruction-Manual

 

Hope this helps. Please stay safe! 

New Community Member

Re: questions about 17track shipping

No, 17track isn't a reputable website. I would not trust their information. They do not verify that any information provided to them is legitimate, so it is trivial for scammers to show items delivered that were never shipped.