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problem with refund and paypal balance

New Community Member

problem with refund and paypal balance

so i requested a refund and got an email from paypal saying that i will get the refund when i checked the activity it said i got the refund back form transfer payed by paypal then got the same amount of money from the seller then the money was taken by transfer which i assume is paypal but when i click on it it says [ 

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and my paypal balance dropped to negative when i haven't used paypal in like a month and i had 0 balance

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