problem sending payments

jbyanks1
New Community Member

Does anyone have a problem sending payments?  Once I enter the person's email address and hit enter, the next page is blank.  Any help would be greatly appreciated!

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2 REPLIES 2

Anonymous_User
Not applicable

If this happen to me i would call PayPalSmiley Sad.

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PayPal_Olivia
Moderator
Moderator

Hi @jbyanks1,

 

I'm sorry to hear that you're having a technical issue when sending a payment. Please try clearing your browser's cookies and cache, and see if that resolves the issue. If it does not, I would follow @Anonymous_User's suggestion and contact PayPal customer service. 

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

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