pending transaction - reason multi currency

robbiejamesevan
New Community Member

A customer made a ppurchase via paypal and the money got off their account.

In shopify it says the transaction is pending you must accept the transaction manually within paypal.

When I click on it, it opens my paypal account and when I log in it says: we are not able to find this transaction Id. Please check and try again later.

What should I do? I cant find any trace of this transaction in my paypal account.

In shopify when I click for more info about pending transaction, one of the things i noticed is reason for pending: multi currency. 

HAs anyone had a ppending transaction that you couldnt find in paypal?

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