pending payment

laynah
Contributor
Contributor

I recently made a purchase on depop without a paypal account, so I created this account after I made the purchase, it's been nine days and the seller has said the payment has not yet cleared and that this was a paypal problem. Can I do anything to speed this process up? Or clear the payment manually?

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @laynah

 

I'm sorry to hear of the concern with the transaction. If you sent the payment using the Guest Checkout process, that means you used a credit/debit card to send the payment. Credit/debit card payments are instant. If the merchant has any questions about the transaction, please have them reach out to us. There could be a hold on the payment, but we would need to speak directly with the merchant if a hold has been placed on the transaction.

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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