paypal fee refund

caitlinlisa
New Community Member

hi does anyone know how to get a refund on the paypal fee?

I refunded a buyer on depot, but haven't been refunded the PayPal fee

thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@caitlinlisa 



Paypal no longer returns the fee you were charged when your buyer paid as part of any refund that you issue.
Paypal provides you with the service of processing your buyers original payment and then the refund for you and so the fee is for providing that service.


Advice is voluntary.
Kudos / Solution appreciated.
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