paypal, ebay payment protection

Sylwester90
Contributor
Contributor
hi all, Hi im ebay user i bought coffee machine worth 830e on it, i never recive my item, and the seller is not responding. i cant open dispute on paypal as ebay said because i pay with card, but ebay told me im still protected by paypal , how can i get my money back.
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1 REPLY 1

cpat0204
PayPal Employee
PayPal Employee
@Sylwester90 I hope youbare doing well. You have up to 180 to file a dispute with Paypal. I attached a link regarding Paypal Protection including How to file a dispute in cases you have not received your item or you received an item that is significantly not as described. https://www.paypal.com/ie/smarthelp/article/do-i-have-to-file-a-paypal-buyer-protection-claim-within... I hope this helps.Stay Safe!
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