paypal billing cramming fraud?

tomdecal
New Community Member

in my activity, the original transaction january 30 specifically states "US Postal Service - $4.00 Jan 30, 2020 Misc. Services Payment - PayPal Shipping Services"

 

but i was charged an additional $145.89 in error "Paid with $145.89 Balance American Express $149.89 AMEX Credit Card x-XXXX You'll see "PAYPAL *USPOSTALSER" on your card statement."

 

it was a first class package of 4 ounces, not something tremendously large or heavy or any attempt to purchase postal money order or anything expensive.

already have opened dispute with amex, how can i get paypal to prove this charge amount difference?

now paypal has my balance on hold...

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tomdecal 

 

Since a dispute was opened at Amex, resolve it with Amex exclusively who will contact PayPal in the course of their inquiry.

 

See section "Dispute with us or your card issuer":

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#purchase-protection

 

PayPal will secure your account and balance for your protection while they deal with the issue.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@tomdecal 

 

Since a dispute was opened at Amex, resolve it with Amex exclusively who will contact PayPal in the course of their inquiry.

 

See section "Dispute with us or your card issuer":

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#purchase-protection

 

PayPal will secure your account and balance for your protection while they deal with the issue.


Kudos & Solved are greatly appreciated. 🙂
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