payments

muriithi
Contributor
Contributor

this what am getting every time i try to complete a purchase.

"Review PayPal account"
 
thanks in advance.
 
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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@muriithi 

 

As you have given 0 information including what country you are in then sadly we can't advise.


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Kudos / Solution appreciated.
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muriithi
Contributor
Contributor

am in kenya ..

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muriithi
Contributor
Contributor

am in kenya and using paypal as means of payments on ebay.co.uk...and

this what am getting every time i try to complete a purchase.

"Review PayPal account"
kindly advice on what to do.
 
thanks in advance.
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CNK
Contributor
Contributor

I'm from Poland and I have the same error on ebay checkout.

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PayPal_Siobhan2
Moderator
Moderator

Hi Guys, 

 

Thank you for contacting the PayPal Community Forum!

 

If you are unable to complete a purchase on PayPal please ensure there are no outstanding issues on your PayPal account. If there is a limitation on the account you may be required to complete a number of steps to resolve the issue and these will be shown to you in the Resolution Centre of the PayPal account. 

 

As you have both mentioned eBay, I would ask that you check to make sure your eBay and PayPal accounts are linked correctly. 

If the email you use for your eBay account is confirmed on your PayPal account, you can link the accounts.

Here’s how to link your PayPal and eBay accounts:

  1. Go to www.ebay.com and log in to your eBay account.
  2. Hover your mouse over ‘My eBay’ at the top of the page and click Summary.
  3. Under 'My eBay: Summary', click the Account tab.
  4. In the box on the left side of the page, click PayPal account.
  5. Click Link My PayPal Account to go to the PayPal website.
  6. On the PayPal website, enter your PayPal account password and click Link My Account.
  7. Click Return to eBay.

- Siobhan 

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dgfbjtgoh54
Contributor
Contributor

Hello, same problem here

 

ebay.co.uk (I am from Latvia), ebay and PayPal accounts was linked, so there is another cause.

The problem persists

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dgfbjtgoh54 

 

Could be that UK sellers don't have you as a country that they ship to?


Advice is voluntary.
Kudos / Solution appreciated.
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dgfbjtgoh54
Contributor
Contributor
Nope. Tried 3 sellers from different countries, shipping is provided. I think this problem somehow appeared after I for the first time tried to buy an item from my phone (android). Sad thing i can't check out now from computer as well.
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