payment received was less than payment sent

hasher69
New Community Member

I sent 2,400 pesos  the recipient claims that she only received 2,279 pesos

 

Is this normal that the amount received is less than that sent  ?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @hasher69,

 

Thank you for your post! Was the payment sent as a Friends and Family payment or a Goods and Services payment? If it was sent as a Goods and Services payment, there would be fees for receiving the payment. This would be appropriate if the payment was in exchange for an item or service.

 

I hope this helps!

 

Olivia

 

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