payment is waiting

Ashwinask77
Contributor
Contributor

I am new user to paypal and its my first transaction that I have received. I got a mail fron paypal noting that the "payment is waiting" further they mentioned that they need more information of my account and visit resolution section on my account. But I didnot get any resolution open. but my transaction is waiting. there is no any recent transactions shown in summary. please help me how to solve this problem

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2 REPLIES 2

Mark_600
Contributor
Contributor
Its either because paypal put the payment on hold or you need to provide ID info for paypal to confirm your identity
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Ashwinask77
Contributor
Contributor

how I resolve this issue. I didn't see any summary on my dashboard. but my payment is on hold. what should I do now? 

 

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