payment held

allyssaamor
Contributor
Contributor
hi! so im a new “business”, technically just selling old clothes but when someone buys something, paypal keeps holding the money. I need the money in order to ship the package but they keep saying i need to update the shipping information in order for the money to be released but i cant do that since i havent shipped it out! & as i stated before i cant ship it out because i need that money too. im very confused and new to this so im unsure what to do! thank youuu
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@allyssaamor 

 

The idea is that you don't list items to sell if you don't have the postage costs first.

Read the link as funds are released when tracking shows delivery or 21 days.

 

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297


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