payment declined sying we don't ship out of country

tomdodge
Contributor
Contributor

We have never seen this before, but today a Canadian customer tried making a purchase and a paypal message came up saying we don't ship our products outside of the US. I do not know where to change this.  And for the record our software is just a digital download.

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2 REPLIES 2

Senwod
New Community Member
Did you ever get a resolve for this as I have the same issue? Thanks
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tomdodge
Contributor
Contributor

No, we ran the card manually.  I am still interested in an answer now that I know someone else sees it too.

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