paid wrong person

pmetcalfe83
Contributor
Contributor

I have paid someone I didn't mean to I put in the wrong email address how do I get my money back?

 

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kernowlass
Esteemed Advisor
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@pmetcalfe83

 

Sadly if it was sent and not pending then the 'wrong' email address must be correct to another persons email address.

As it was sent via friends / family then all you can do is email that wrong email address and ask them if they will return the funds.

If they refuse then you won't be able to open a dispute as it was a gift payment BUT if you funded that paypal payment via a credit card then contact your card issuer and see if they will recall it for you.


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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@pmetcalfe83

 

What does it say next to the transaction in your Paypal account?

1. Pending / Unclaimed.
2. Pending / Unclaimed with a cancel option.
3. Completed / Sent.


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52YeeTee
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Contributor
Money sent
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pmetcalfe83
Contributor
Contributor

it says money sent it was meant to be to a mate so sent as friend and family but put wrong email in

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@pmetcalfe83

 

Sadly if it was sent and not pending then the 'wrong' email address must be correct to another persons email address.

As it was sent via friends / family then all you can do is email that wrong email address and ask them if they will return the funds.

If they refuse then you won't be able to open a dispute as it was a gift payment BUT if you funded that paypal payment via a credit card then contact your card issuer and see if they will recall it for you.


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Kudos / Solution appreciated.
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pmetcalfe83
Contributor
Contributor

no was just my normal bank account 

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kernowlass
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@pmetcalfe83

 

ok


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