paid to unsuccessful transaction

shajay18
New Community Member

Hi, 

 

Yesterday, I was trying to buy an item but was not successful. I received an email from PayPal that:

Something went wrong with your payment.

We know this can be frustrating – you can still retry your payment. Go to Merchant and choose PayPal at checkout.

 

Yes, its really frustrating! it has been deducted to my credit card balance even though transaction is not successful.

I cannot see the Activity on my account 😞

I also contacted the merchant and they said there were no payment made by me. 

I also did not receive a receipt.

 

HELP 😞

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