oops, i didn't to renew!

stirlsa
Contributor
Contributor

I did not mean to renew a one-year subscription with Grammarly. But I just got a notification that another year of Grammarly is paid for. Grammarly tells me that I am stuck. Is there any way that PayPal can help me?

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2 REPLIES 2

PayPal_AshleyM
Moderator
Moderator

Hey stirlsa,

 

I'm sorry to hear about the subscription issue. 😞 I would advise ensuring your subscription is cancelled. Then, you can file a dispute against the transaction. I hope this issue is resolved soon!

 

- Ashley M


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SuperSanta27
New Community Member

Hey @stirlsa ,

 

Did the @PayPal_AshleyM 's tip work? what was the outcome? I'm in the same situation... What is annoying - grammarly never notified about billing cycle renew...

 

Thanks!

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