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not able to see the transaction

Contributor

not able to see the transaction

Hi, i have a problem, pay pal put reservation on my money , because asos.com didn't confirm the order. And I dodn't get my money back, now asos.com is asking me for transaction ID but I can't see this trasnaction any more 😞 how is that possible 😞

1 REPLY 1
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Esteemed Advisor

Re: not able to see the transaction

@petra30e

 

After a certain time (1 week or past 30 days) when a pending authorization is not captured by the merchant, it gets removed from your account and the funds released. You should have received a PayPal payment confirmation email with the transaction ID on it so check there.


Kudos & Solved are greatly appreciated. 🙂