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my customers are getting issue with paying me.

ravikumar97283
Contributor

my customers are getting issue with paying me.

Hello,

 

I have sent invoice to my customer and every time they are trying to make payment from their card it says you cannot use this card for this transaction. they having been paying from the same card before and they asked their bank and there is no issue with the card. they even tried with a different card and same issue occur. please help.