money was refunded to me but the money is not in my account nor my credit card, please help?

[Cruz_24]

I can't seem to see where the money is even thought it says it has been refunded.

[kernowlass]

@Cruz_24

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).