money sent to wrong address
yanarits
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-05-2019
04:32 AM
Hi all, need some advice. Someone sent me money to my previous email address no longer associated with paypal. What do i do in this situation? Can the person cancel transaction? Or can i still receive it somehow?
Labels:
- Labels:
-
Receive money
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-09-2019
06:04 PM
Hello @yanarits,
Welcome to our Community Forums! That's a great question. If the sender still has a "Cancel" button on their side, the transaction should be able to be cancelled. Another option you have is to try to readd and reconfirm that old email address. If you do not have access to that email address anymore, your best bet is to look into cancelling it from the sender's end.
Have a great one!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Uploading with Bancontact doesn't work in My Money Archives
- Why would PayPal checkout use an old address I already deleted from the PayPal website? in Disputes and Limitations Archives
- transfer completed but no money on account in My Money Archives
- I returned a not working item, the seller received it, and Paypal didn't return my money in Disputes and Limitations Archives
- Can't receive payment to my account in Payments Archives