Thanks for reaching out! It sound like this may be a bit of a device or browser error. I'd recommend trying to login using a different device or clearing your browser's cache, cookies, and history. That should do the trick! If all else fails, our Customer Support can assist a bit further there.
Have a great day,
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.