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money issue

Contributor

money issue

Hell

I have an issue 1 month ago i recieved a refund payment in my account in one of my cards but this card has been deleted and i want to transfer the moeny to one of my other cards how am i going to do that

1 REPLY 1
Moderator

Re: money issue

Hi @johnp1972

 

Thanks for reaching out to the PayPal Community about this. I can understand wanting to see what your options are on this. When a refund is issued on a payment you made with a card, the money would be refunded back directly to that card. You would not have the option to change where the refund is going. If it has been deleted from your account, that is okay, it should still go through. If the card has been closed or cancelled, I would recommend reaching out to your card issuer to see if they still received it. 

 

- Callie