missing refund

AFP84
Contributor
Contributor

Hi!
I have got a refund from a company where I have ordered a pair of shoes. 
Today morning I've got the email, the company refunded me 19190HUF. But on my Pay Pal account I dont find this amount. Why?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AFP84

 

I expect you meant to add a please after that 'why' didn't you??

 

If so then........

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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AFP84
Contributor
Contributor
Thank you! I’ve read again the e-mail and the amount go back to my card directly! Thanks again! 🙂
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