missing purchase
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I made a purchase and it shows on my ccard but not on paypal. I never got it and I cant find any info to track it.
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Hey jenwoods128,
It sounds like you may have checked out as a guest. If this is the case, you won't be able to view the transaction within an account. There should have been an email confirmation sent when you completed the purchase. If not, you may need to contact us by phone, Facebook, or Twitter so that we can look into it. Thanks!
- Ashley M
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Hi CrytlSu,
Thank you for contacting the PayPal Community Forum!
Do you still need assistance locating this payment? Have you checked your junk/spam filter for the payment notification email?
- Siobhan
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