<removed> scam

StudentRA99
New Community Member

how do i get my money back after an unauthorised payment got taken by <removed>? i didnt sign up with this fraudulent company in the first place!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@StudentRA99

 

1.

Check if you had a subscription set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

2.

Click on the transaction and use the 'report a problem' on that details page to mark it unauthorised if it was ie your paypal account was hacked and used by that company without your consent.


Advice is voluntary.
Kudos / Solution appreciated.
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